Privacy Policy

Last updated: December 5, 2025

Introduction

At MXScan, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email security scanning service.

Information We Collect

Account Information

When you register for an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted)
  • Payment information (processed securely via Stripe)

Domain and DNS Data

When you scan a domain, we collect and analyze:

  • Domain names you submit for scanning
  • DNS records (MX, SPF, DKIM, DMARC, MTA-STS, TLS-RPT)
  • Blacklist status results
  • Scan results and historical data

Usage Data

We automatically collect certain information when you use our service:

  • IP address
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Referring URLs

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our email security scanning service
  • Process your scans and generate reports
  • Send monitoring alerts and notifications
  • Process payments and manage subscriptions
  • Improve our service and develop new features
  • Communicate with you about updates and support
  • Detect and prevent fraud or abuse

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Scan results are retained to provide historical analysis and trend monitoring. You can request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption in transit (TLS/SSL)
  • Encrypted password storage
  • Regular security audits
  • Access controls and authentication
  • Secure payment processing via Stripe

Third-Party Services

We use the following third-party services:

  • Stripe – Payment processing (PCI-DSS compliant)
  • DNS Providers – For DNS lookups and scanning
  • Blacklist Services – For RBL checking

These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Object to certain data processing

Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: